When having trouble with a company, go to Twitter. So it was with BiblioCrunch when I had a tiny problem: no response to my support request email within the 24-hour window they had promised on their site. I tweeted my plaint and expected nada, for it was on Saturday, usually when all but the largest [...]

I joined LinkedIn. It was inevitable. It just took me awhile to succumb. LinkedIn is the “world’s largest professional network, helping people find and share opportunities every day.” I don’t know exactly how it’ll work for me, but I hear many authors find it useful. In the coming days, I’ll explore more how it works, [...]

In an attempt to get the eBook version of Lifeliner out to more markets without paying iUniverse a fortune, especially since they are non-responsive to author concerns other than filling up the inbox with marketing e-mail, I’ve decided to use Smashwords. Smashwords will take your MS Word document and convert it to many eBook formats, [...]

There’s been much talk about Amazon, Macmillan, and Apple’s iPad in the last couple of weeks. Amazon has been increasingly aggressive towards publishers. First they forced companies that support self-publishing and that use POD (print on demand) technology to give them more piece of the pie — at the expense of the author. Second, Amazon [...]

Back in the late 1990s when I was envisioning the different ways of publishing Lifeliner: The Judy Taylor Story, I had an idea for an electronic version. Back in the computer middle ages, the only way I could’ve does this was on a CD, a bit clunky as a medium I had to admit. But [...]

This year I’m going to The Word on the Street, I vowed. And so I did. I started my foray down the street on the northbound lanes of Queen’s Park where the Fringe Beat was. There I found two people I’d met through the Internet: Lorina of Five Rivers, and Paul Lima, whose e-mail course [...]

The Freddie Awards were born of the notion by one man that “I can do better than that” and another man challenging him to do just that. Over 30 years later, that challenge has become a film festival that attracts hundreds of entries from around the world, showcasing medical films and websites. This year, brainline.org [...]

What is Twitter? Several media folk, in print or on TV or radio, have attempted to answer that question, and they usually say something typical like, “Posts, also called tweets, can range from the mundane (“Stuck in traffic”) to the heart of the human experience (“Tears. We’re having twin girls!”) There also can be too [...]

I haven’t heard yet what Indigo (chapters.indigo.ca) is going to do about its Terms of Service (TOS). I’ve been informed that the “legal team is working very hard to tackle the issue as soon as possible. They are discussing the Terms of Use at length with other legal experts to ensure your concerns are properly [...]